Returns & Exchanges
At Duke Cannon, we stand behind the hard-working quality of our grooming goods. If a product doesn't meet your standards, we offer a 30-day window for returns and exchanges to ensure you're fully satisfied.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Pack the Goods
Securely place the items in their original packaging, ensuring all caps are tightened to prevent leaks during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your box.
Ship and Receive
Drop the package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing